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Page last modified 22:31, 11 Aug 2010 by Guerric
User:dev > Specs > Multiple Content Moderators
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Multiple Content Moderators

    Introduction

    Content Moderation is rapidly becoming a crucial tool for many MindTouch users and as their dependency increases so does the complexity of their usage.  While our current implementation of content moderation is sufficient for many customers, it has numerous limitations that prohibit it from becoming a one-size-fits-all solution and actually void the value proposition.  Ultimately, using content moderation on a large or diverse site can cause confusion and may have privacy concerns due to the shared drafts root.

    Intended Audience

    This functional spec is intended to address the needs of current Content Moderation users who are typically large scale MindTouch customers.  Additionally, this issue has been mentioned by numerous prospective MindTouch customers and many of these changes would generate even more demand.

    This is a commercial only feature and has proven its value.

     

    Status

    • Initial scoping by Howleyda
    • Revised by Guerric

    Functional Specification

    The user interaction with this feature should be as seemless as possible.  Allow moderators to moderate only specific hierarchies.

    Terminology

    Goderator
    A moderator with god-like moderation capabilities
    Moderator
    An elevated user who is capable of publish & deleting drafts
    Contributor
    Average joe users who contribute to drafts

    Use Cases

    Currently the content moderation process is convoluted and requires the introduction of many new buttons.  The goal is to simplify this process. Moving drafts closer to the core could help with many of the difficulties of the drafts functionality. Additional tie-ins with the notifications service can leverage existing features to augment the drafting features.

    Contributor drafting

    • Enabled/disabled drafting functionality based on hierarchy
    • The user should not have to be notified that they are going to edit a draft
    • Only when the draft page opens up in edit mode should a user be notified that they're editing a draft.

    Moderator capabilities

    • Need to have access to certain hierarchies and be restricted from others
    • Two levels of moderators are required

    Notifications for contributors

    • Received on drafts that I have contributed to
      • Edits or deleted
      • Published

    Notifications for moderators

    • Must support multiple moderators
    • The moderator needs to see all drafts in chronological order of most recently edited.
    • Received on drafts that are under the moderators supervision (subset of all drafts)
      • Creation
      • Flagged -- drafts ready for publishing
      • Published

    Dashboard for goderators

    • Only accessible by specific moderators (special group)
    • Assign moderators to hiearchies by groups

    Dashboard for moderators

    • Display pages that have been flagged for publishing
      • Sliced by hierachy
      • Ability to publish drafts upon review
      • Only display drafts the moderator can moderate

    Non-goals

    • No reports

    Technical Specification

    UI requirements

    • TBD

    API requirements

    • TBD
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