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Page last modified 18:02, 14 Jul 2010 by kalida
MindTouch Community Portal > MindTouch Community Portal > Documentation > MindTouch Setup and Configuration Guide > Advanced Configuration > Troubleshooting missing dependency error
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Troubleshooting missing dependency error

    Table of contents
    1. 1. Overview
    2. 2. Symptoms
    3. 3. Resolution
    4. 4. Related

    Overview

    When viewing certain pages, you may see error messages related to a required site license or missing component.

    Symptoms

    Dekiscript dependencies may show an error message similar to the following:

    sample-dependency-error.png

     

    Resolution

    There are three primary classes of errors - the error message will explain the source of the problem.

    1. License Errors: These appear when the required product license was not found, or has expired. For example, you may be on a MindTouch Core installation, but the page requires MindTouch 2010. Resolution: upgrade the product license for your installation.
       
    2. Permission Errors: Certain pages may be restricted to admins only. Resolution: Log into the site with an administrator account.
       
    3. Component Errors: Certain components or capabilities may not be available, as detailed in the error message. Resolution: ensure the necessary services and capabilities are licensed, and ensure the component is installed and running in the control panel.
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    Viewing 3 of 3 comments: view all
    #1
    CanucklyOne says:
    Speak English and maybe I could get something from it. What is an Activity Stream component?
    Posted 12:40, 14 Mar 2011
    #2
    coreyg says:
    @CanucklyOne The ActivityStream component is an extension that allows you to message users within the product. If you go into the Control Panel -> Extensions and restart the ActivityStream extension the error will go away, provided you have a commercial license that enables the ActivityStream
    Posted 13:52, 14 Mar 2011
    #6
    FormidableInc says:
    if i don't have a commercial license, how do i disable those messages?
    Posted 01:18, 29 Apr 2011
    Viewing 3 of 3 comments: view all
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