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If you are using an External Authentication provider like LDAP or AD with your MindTouch install and you need to change a username in MindTouch, because as an example a name change occured, then you would do the following steps:
First change the authentication for the user you what to change to Local.
Now that it is local change the username to the username as it is in AD/LDAP and hit save
Then edit the user again and change the auth service to the AD/LDAP auth service.
What if I'm using a display name to determine the username?
If you have configured your LDAP/AD service to use a Display Name Pattern when creating the account and need to change the name, then you would do the following:
Change the user to local and change the name to the username in LDAP/AD
Then login to MySQL and change the username in MySQL to the Display Name that you want it to be configured to and change the service ID to the LDAP/AD service
This will then show the Display Name Pattern and will allow for the name change
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